Shipping Info

For orders within Canada:

There are multiple shipping options for you to choose from at checkout.  Packages are shipping from Orangeville, Ontario.

Lettermail is the most cost effective option but does not include tracking, and has no service guarantees for delivery time.  This option is available for items that can fit through a mail slot and weigh less than 500g.  If you do not see this shipping option, that means it's not an option for what you are purchasing.  When you select this shipping option, you are acknowledging that this service does not include tracking or insurance. 

Expedited Parcels & Xpresspost options both have have tracking and insurance up to $100.  Packages will not require a signature, unless you specifically request this with your order. Shipments are delivered within 1 to 9 business days depending on the service you select and where you are located. 

For orders going to the USA:

Orders are shipped through USPS using a broker service, called Chit Chats Express. Packages are delivered directly to USPS from them, at the Niagara Falls border.  This process can take 2 business days, and from there it is standard USPS service times of up to 3 business days using First Class mail.

Tracking is included in all shipments to the USA, but insurance must be purchased separately if required.  Please contact me if you require insurance on your package.